Initial Disclosure Document
The Financial Conduct Authority (FCA)The FCA is the independent watchdog that regulates
financial services. This document is designed to be given to consumers considering buying certain
financial products. You need to read this important document. It explains the service you are being
offered. The core message of the FCA is to promote best practice in the financial services industry
and as such act as our regulator.
Whose products do we offer?
We offer a variety of finance products from a range of providers. we have a panel of lenders which we
act as a broker for. We have no hierarchy of where we put your business but will always operate on a
best value for money basis on your behalf, We also have specialist finance brokers we utilise when
the normal panel of lenders is not appropriate I.E if you have poor credit we will use these specialist
providers which will act with the same transparency as ourselves
What Credit Facilities will we provide you with?
We will make no recommendations for the suitability of the finance product you choose, we will make
you aware of the terms and conditions of the plans we offer , We currently offer Hire Purchase,
Conditional Sale and a different form of hire purchase called Personal Contract Plan , we will collect
information from you to provide to the finance company and they will either accept , decline or attach
special conditions , they will not discuss to us your credit score or existing arrangements.
Remuneration
We will make you aware of any and all commission, documentation fees or introductory commission
we receive. Commission is specifically calculated as a percentage of the amount borrowed.” Or
"Commission is a fixed fee." This is dependent on the product you apply for and the provider, of
course you will be informed before applying. This does not affect the interest rate you are charged as
this is set by the lender." We will ask for your “informed consent” for us to proceed with your
agreement, you will be given this before you are allowed to sign any finance agreement.
What will you have to pay us for our services?
We rely on commission for setting up finance agreements and will not ask you to pay a fee for setting
up a finance agreement
Who regulates us?
We are authorised by the Financial Conduct Authority, 25 The North Colonnade, Canary Wharf, E14
5HS. Our Firm Reference Number is …661247 You can check this on the FCA’s register by visiting
the FCA’s websitehttps://www.fca.org.uk/firms/financial-services-register or by contacting the FCA on
0300 500 0597
Ownership
Moto GB Limited has been registered as a limited company since 10th May 2000 and the registered
number is 03989635
What to do if you have a complaint
Most complaints can be resolved at the dealership, by the General Manager, They will investigate
your complaint and if it’s a regulated complaint, inform you what course of action you can take , we
can provide you with details of your finance company and contact number for the customer services
department . If the lender is not able to settle your dispute you may be able to refer it to the “Financial
Ombudsman Service, Exchange Tower, London E14 9SR
Are we covered by the Financial Services Compensation Scheme (FSCS)?
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot
meet our obligations. This depends on the type of business and the circumstances of the claim.
Insurance advising and arranging is covered for 90% of the claim, without an upper limit. For
compulsory classes of insurance, insurance advising, and arranging is covered for 100% of the claim,
also without any upper limit. The scheme does not cover consumer credit. Further information
about the compensation scheme is available from the FSCF on 0207 892 7300 or by
visiting www.fscs.org.uk